Challenges in Volunteer Resource Management

Wed, 02/13/2013

by Dr. Sarah Jane Rehnborg and Margaret Moore

Challenges in Volunteer Resource Management, an article by the RGK Center’s Margaret Moore and Dr. Sarah Jane Rehnborg, was published in the December 2013 issue of the International Journal of Volunteer Administration. The paper presents findings of a study to identify top challenges in volunteer resource management based on surveys of stakeholders at diverse nonprofit organizations. Identifying meaningful volunteer roles, recruiting a sufficient number of volunteers, and recruiting volunteers with particular skill sets were reported as the three top challenges. Some differences between larger and smaller organizations in terms of both recruitment and management challenges were indicated. In addition, identified challenges varied based on the organizational role of the respondent.
Meg Moore is graduate research assistant and Dr. Rehnborg is interim director of the RGK Center for Philanthropy and Community Service at the Lyndon B. Johnson School of Public Affairs.